A cookie is a small piece of data (text file) that a website – when visited by a user – asks your browser to store on your device in order to remember information about you, such as your language preference or login information. Those cookies are set by us and called first-party cookies. We also use third-party cookies – which are cookies from a domain different than the domain of the website you are visiting – for our advertising and marketing efforts. More specifically, we use cookies and other tracking technologies for the following purposes:
These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
The cookies we are talking about are less tasty and contain significantly fewer chocolate chips than the cookies that spring to mind, but are as important to be aware of.
Cookies are files that your computer, tablet or smartphone save while browsing the internet. These cookies can be read only by the website or application that saved them.
These little files are, among other handy features, what allow you to browse a website without having to login everytime a page is loaded, for example.
When you allow our website to use cookies each time you visit, you’re helping us achieve a few benefits for you:
- Faster, smoother browsing of our shops
- Ease of use; not having to re-enter any information repeatedly
- Additional features such as recently viewed products and shopping carts
- Measure how you interact with our shop so we can improve the experience for future visits
- Ensure the adverts you see on other mediums are relevant and interesting
Session Cookies are cookies that are saved only for the duration of your session and are often essential to the operating of the website. Session cookies expire as soon as the session ends. Some functional cookies may also be session cookies. Session cookies can include, but are not limited to, ecommerce cart functionality, recently viewed products and faceted search features.
Persistent Cookies are cookies that last longer than the session on any of our applications. These cookies are often placed by third party applications that we work in conjunction with to provide an improved service. For example, cookies placed by our website testing software allows us to ensure you receive a continuous and consistent experience when using our website.
Analytical Cookies are cookies that allow us to see how you interact with our website so that we may provide a better shopping experience to you and others in the future.
For some of the information we collect, but not limited to, see below:
- Anonymised IP address
- Pseudonymised personal data
- Browser, browser version, device category, screen resolution, operating system
- From what page you visited our website, what pages you visit and how long your visit to our website lasts
Advertising Cookies allow us to display adverts that are relevant to your shopping experience with us. These cookies will tell us information such as:
- Which products you have viewed but not purchased
- How far through the shopping process you have reached
- Which adverts you have seen
- Which adverts you have interacted with
- Whether you have re-visited our website having seen or interacted with an advert
Can I opt out of cookie usage?
You can, if you wish, set your browser not to receive cookies with websites that you visit. Please be aware that websites you visit may not work as intended without these cookies. Follow the below instructions to delete any cookies currently saved on your computer, tablet or smartphone.
Google Chrome
To delete any cookies saved by Google Chrome, click the button that has three lines or three dots, select History then select Clear Browsing Data, ensuring that cookies are deleted too.
Mozilla Firefox
To delete cookies and browsing history in Firefox, click the button with three lines, choosing Options, Privacy and Clear Your Recent History, ensuring cookies are deleted too.
Safari
To delete cookies and browsing history in Safari, in the top menu select Safari, Preferences, Privacy, Delete All Website Information.
Internet Explorer / Edge
To delete cookies and browsing history in Internet Explorer (Edge), click the gear icon at the top right of the browser. Select Internet Options, Browsing History Delete and ensure cookies are selected for deletion.
If you would like information regarding what data we currently hold for you, your account or your orders, or in the event of any issues regarding your personal data, please contact [[email protected]]
Our promises: